For our South Australian’s client's there is new legislation taking effect from March 1st 2024. Read on for how Cloud helps you with these new changes.
We’re so excited to share with you the new capabilities we’ve built to make reporting super personalised with 4 NEW reports we’re sure you will love.
Check out these new capabilities in Analytics+
Learn more about the new Analytics+
Analytics+ has been turbo-charged!
We have some very cool new capabilities in our property management business intelligence feature plus 4 NEW reports. Check them out below:
These 4 new reports below can offer you extremely valuable insights to your agency:
Data Cleanse Report – Check what is outstanding or missing in your data and we’ll help you locate exactly where to dust off that data.
My Monthly Report – Snapshot 19 essential metrics about your agency each month to keep things tracking smoothly. Click right into a Workflow from your report.
Business Growth Report – Check your year-on-year agency growth across 5 distinct metrics such as Portfolio Growth, Average Weekly Rent, Gained Properties and more!
Referrals Report - See all the referrals sent between our integration with Agentbox and Cloud! Monitor trends, exchange opportunities and see your top referrers.
Learn more about the new Analytics+
Console Go Inspect App Version 3.1.0
Enjoy the follow updates:
New Owner Statements
We have new and intuitive Owner Statements that showcase a clear breakdown of information and an easy format to read. Your Owners will love them as it details important information such as:
In cloud, you can choose to use these new Owners Statements or continue with our current Statements. This is super simple! Any Administrator user can switch this on in your office Banking Settings. Learn more
Quick Notes in the Console Go Inspect App
This is a brand new capability in our mobile app and can be used with Go Inspect enabled. Use Quick Notes to easily populate information on routine inspections reports making them super swift. Enjoy these benefits:
Our Brand NEW Integrations (Agentbox, InspectRealEstate and Move MeIn)
You no doubt have seen our fresh new brand look, but did you know our Reapit products can now integrate! Console, Agentbox, InspectRealEstate and Move Me In have slick new integrations waiting for you to explore. Check them out in the Cloud Marketplace or read more about them right here:
Commercial Tenancy Agreement enhancements
When setting up a new Commercial Tenancy you are given the choice of entering the agreement as GST (YES/NO) and if YES, as either NET + GST or GROSS. We also give you an indication if the annual invoiced Rent is different to the Annual Agreement Rent (due to rounding and re-multiplication). Learn More
Console Go Inspect App Version 2.9.0 and 3.3.0
Console Tenant App Version 4.4.0
Your tenants can enjoy the follow updates:
NEW Analytics+ reports on Premium
We’ve released 3 new reports! These are all available in Console Cloud on Premium. Learn more
Master Inspection Templates in Console Go Inspect
Don’t waste time creating new reports from scratch each time you need to perform an inspection. In the latest version of our app (Version 2.8.0), we’ve introduced Master Templates in Console Go Inspect, that you can use and adjust where needed, to make inspections a piece of cake.
You now have the ability to:
Add Portfolio Permission Change
We’ve made changes to the permissions on adding a portfolio on the Property Page in Cloud.
New Global Search Experience
Arrears Workflow Updates
Updates to the Analytics+ Rent Review Report
Tenant App updates
Lease Renewals have an additional update!
Compliance Workflow Improvements
Bricks & Agent Maintenance Partner
Enterprise API and Custom Data Flexibility
Essential Safety Measures
Additional Commercial Capabilities are on the way!
Console Academy
Console Go Version 2.7.0 now has Work Orders
You will be able to:
Work Order improvements in the Cloud browser
Rent Reviews in the Lease Renewals Workflow
Console accounts are getting more secure!
Bills
Attach Files to a Contact
Advertising in Console
Bills
Communications Timeline
Console Go Version 2.6.0
Outgoings Invoices - Residential tenants can now use the ‘Combine with Rent invoices’ option. This will mirror the capability that is already available in Commercial.
Dec 22
SMS tenants after emailing - Notify a tenant by SMS after Cloud sends an email to them. This is a great way to follow up on tenants who may not always check their emails! Learn more
Custom Data - You can now Create your own Custom data fields. Custom data in Console Cloud allows you to add any fields to your Contacts, Properties, Sales, Owners, Tenants & Creditors, so that you can record all information relevant to those entities and your business needs. Learn more
Console Go Version 2.5.0
Console Go Version 2.6.0
Analyticsᐩ – This is our brand new business intelligence and reporting suite for Console Cloud. Analyticsᐩ replaces the 26 Insights reports with 21 newly designed and contented Analyticsᐩ reports and 2 new KPI Dashboards for Premium tier customers. It offers capabilities such as:
Bills EFT report – When processing a once-off bill, you will now receive a downloaded EFT report.
Contacts Page – We have a new contacts page to match the existing design of residential and commercial pages 🎨
User Permissions – Our update to Property Manager and Trust Accountant permission now gives users access to ‘export to CSV’ from the list pages (Contacts, Resi, Commercial, Contact, Owner, Tenants, Creditor).
Editable Owner Statements
Notes
Console Go V 2.4.1
QLD October 2022 Legislation Changes – When sharing an entry inspection for tenants to review in the tenant app, Console Cloud sets the default due date to 7 days from when you create it as per the changes to the legislation.
Prefill tenant invoice from tenant agreement – The platform will automatically populate relevant details from the tenant agreement when you choose to create an invoice from the tenant agreement screen.
Pending Payments – You now have the ability to export your screen data to CSV.
Cloud Dashboard – New widgets! 🎉 We have added new commercial widgets so you can now link to either residential or commercial workflows directly from the dashboard.
Bills Workflow – We fixed an issue where the workflow will not proceed to the next bill in the batch when on charging the current one to the tenant.
Contacts – Time to tidy up your contacts list with the ability to make a contact inactive. You can do this individually or in bulk – Learn More
Console Go
Cloud Dashboard – You can now customise the order of the widgets on the dashboard to suit your preferences by clicking on the “Change Order” option located on the top right of the dashboard. Neat right!
Insights: Transactions Report Changes – We have added Transaction Type column and filter
Tenant Agreement – Auto generate References. Learn More
Console Go App Version 2.3.0
Consolidated EOFY Statements – There is a new option within Financial Statements to generate (either for single or multiple owners) a Consolidated EOFY Statement. This provides a summary page detailing Income and Expenses for all properties followed by a breakdown of each individual property. They also have a fresh new look! Learn More
User Permissions – We have added a new permission for the Trust Accounting role in User Management that allows or prevents the removal of transactions from the Bulk Receipting screen.
Link New Bill to Open Maintenance Request – When adding a new bill in the Bills workflow, if the property has an open maintenance request with a work order assigned you can now attach the bill to that maintenance request. Learn More
Owner Portal – We fixed an issue on the Owner Portal where properties with a Periodic Lease were shown as vacant. They now appear as “Leased”.
Outgoings commission – In Agency Fees, you can now create fees that are charged on Every Invoice Payment Receipt (e.g. Outgoings commissions) to apply to certain dissections only. This is useful if you would like to set up a different fee for specific tenant invoices (e.g. for water consumption).
Console Go app version 2.2.0 has been released for iOS and Android!
Invoice Arrears Workflow – We’ve changed our Arrears workflow to be more efficient and for our premium subscribers invoice arrears are available! Set up automated reminders for tenants who fall into arrears for outstanding invoices. Track and send copies of outstanding invoices all from the arrears workflow. Learn more
Re-use tenant lease end date – The ability to commence a new lease within the same property on the same date as the existing tenancy. You can also still invoice and receipt to previous tenancy if needed, such as for any penalties for not going ahead with the lease. Learn more
CC Owner Statements to a secondary email – When adding additional emails to a contact within a management agreement, you can now edit the preferences to allow that email to receive copies of the owner statement. This is ideal for sending statements to an accountant as a Cc. Learn more
Reconciliation – Console Cloud will now remember the last entered closing statement balance each time you open the Reconciliation screen.
Tenant App and Owner Portal invite improvements – Upon creation of a new agreement, the setup step in the wizard will allow you to invite contacts to the tenant app or owner portal
New Partner Alert – Automate tenant referrals to our new connection partner YourPorter (currently not available to VIC and NZ clients). Learn more
Inspection Reports WA clients – WA Entry and Exit reports have been updated to show a YES or NO in the Condition columns. Also for any new Entry/Exit reports created, the area items have been split out to individual lines for doors/walls/ceilings.
Console Tenant App Version 4.0.0 for IOS and Android
Tenant Transaction CSV Export – You now have the ability to export your tenant transaction tab to CSV! You can use the filter option to download some or all of the transactions listed.
Optionally download PDF receipt in Bulk receipt – When manually completing an individual receipt, a PDF receipt will no longer be automatically downloaded, and instead the user can choose to download it if needed.
Owner portal enhancements for Maintenance Pro users -Your owners can now interact with maintenance job actions and PropertySafe inspection actions directly through the owner portal.
New Residential Properties List – The Residential Properties list has been redesigned for you to more efficiently utilise the property information. Not only has the look and feel changed, but it also comes with new features such as filters!
Console Go app version 2.0.0 has been released for iOS and Android and is jam-packed with new features!
Email CC & Bcc - Additional recipients can now be included as a BCC and/or CC on individual email messages, directly from the communications drawer in Console Cloud. You will be able to search and use any contact that is currently set up in your Console Cloud contacts and users list as well as enter a full email address manually, for recipients that are not entered as a contact.
Tenant List Export - Looking for a little more information on your tenant lists? Look no further! When using the “Export to CSV” option in the tenant list, the paid to date and part payment fields are also included in the export if you select “All Columns”.
EOFY Statement Updates - You now have the ability to generate statements based on specific date ranges rather than financial years.
Console Pay Arrears Updates - You can now turn on Arrears Automation with confidence! If your tenant has had funds debited that are either not yet cleared, or are cleared but not yet receipted, the arrears notifications will not be sent. The notifications will re-commence automatically if the tenant is still in arrears once the funds have been receipted.
Notes Improvements
Disbursement Approvals - Mark your disbursements as ready or not ready with the new disbursement approvals feature, allowing your team to collaborate about your owners better. Learn more
Gained & Lost Report Improvement - Added a new filter called “Latest Property Changes” that when set to “yes” only shows the latest gained/lost information on each property, and not multiple rows for each and every change.
Console Go App - New areas created will have area items auto-populated. A user can also now swipe to delete or rename inspection areas. Other improvements in this release include the ability to add and view property notes from within the app; and an improved search function that now progressively shows the PM the search.
Commercial Invoice Credits - Clients can now set up invoice credits for Commercial tenancies. Learn more
Rent Based Fees Inc/Ex GST - Clients can now setup these two RENT based fees to be INCL/EXCL of GST upon setup.
New Look Marketplace - Subscription information & packages now display at the top of the marketplace, add-ons & extensions have also been organised into categories, making it easier to upgrade & add new tools. Learn more
CPI Adjustments (Commercial) - CPI adjustments (shortfalls and windfalls) are now auto-applied to the next recurring tenancy invoice.
CPI Apply (Commercial) - Apply now produces a report for the user so they can take that information and convey it to tenancies post CPI apply.
Disbursement Previews - Preview your owner disbursement details before completing your disbursement. Learn more
Categories - We have released a new Categories feature that allows you to group and organise data by assigning user-defined categories to properties and people. More details
Owner Portal - Fixed an issue where properties were still showing up as leased when the tenant had already vacated.
Exit Condition Reports - Exit condition reports will now include both entry and exit condition / comments side by side on the PDF. This can be turned off at any time from Settings → Office and under Inspections.
Console Advertising (Premium Plan Feature) - All your listings, advertised on all of Australia’s leading listing portals through one location. Learn more
Management Agreement - Track management agreements that are expiring in 30 days, 60 days, or have already expired on your dashboard. Clicking on each line will also take you to a filtered list that you can export to CSV.
Entry and Exit Inspections - Rearrange areas on your Entry and Exit inspection reports with new adding/editing tools, as well as dragging and dropping.
Receipting - You can now view vacate information & outstanding rent amount when directly in the receipts screen, giving better visibility over your tenants.
Paperless Entry Inspections - Completely paperless, Go Inspect helps you maximise efficiency throughout the whole inspection process. Experience inspections the way they should be. Learn more
Two-Factor Authentication (2FA) - Keep your Console Cloud login extra secure with Two-Factor Authentication (2FA). Once enabled, in addition to your username and password you will also need to enter a randomly generated passcode using a free authenticator app on your mobile device or tablet. Learn more
Owners Statement References - You can now use the property reference or property address when generating the ABA file for upload to your bank. Learn more
Withhold Options at Disbursement - You can now use manage your withheld amounts from the disbursements table. Learn more
Say hello to Inbound SMS (Available with Premium) - Manage all outbound and inbound comms seamlessly through Console Cloud as tenants, landlords, and creditors can now reply to text messages. Free on the Premium plan, upgrade today. Learn more
Console Go updates - Console Go Version 1.2.1 has now been released to resolve the photo orientation issues on IOS devices, iPhone users should update the app via the IOS store.
Tenancy widget on property details - If a property does not have a current active tenancy associated with it, the tenancy widget on the property details page will now show you if there are any previous or upcoming tenancies. The “View all” link will let you access these tenancies via the side drawer.
Exit Condition Reports (QLD) - You can now enter the water meter reading and the date of the meter reading in the “Extra Information” section when preparing the QLD Exit Condition Report (ECR) in Console Cloud.
Exit Condition Reports (NSW & WA) - Exit Condition Reports (ECR) for WA and NSW users now includes the condition and comments for the property at the start of the tenancy alongside the condition of the property at the end of the tenancy. This feature will be available for additional states soon.
Bills feature updates - Bills no longer require a due date to be paid. Creditor dissections if one exists are also now automatically added for bills that are synced from Maintenance Pro or Integrations.
Owner Portal - Owners can now view and download inspection reports that have been shared with them directly in the Owner Portal.
Console Nebula forums - Find answers, ask questions, and connect with the Console Cloud community with Forums, now available on the Console Learning portal & in the free Console Nebula app. Learn more
Bills Feature (NEW)
Manage payments and bills easier and quicker with the NEW bills feature. Bills will include all functions of the payments screen making room for features to be rolled into one screen in the future. Bills features include:
Additional commercial bills features
Communication updates – SMS communications now display as threads with the ability to send messages directly in the message drawer, helping you view and manage communications quicker. Learn more
Disbursements – The disbursement screen look, feel, and features just got better. Export disbursement information, view by portfolio, access filters easier, and view your owner statements in alphabetical order. Learn more
Console Nebula App – Learn on the go with the new Console Nebula App. Download now
Owner Portal improvements – Vacant commercial buildings will no longer display on the owner portal, only properties or units that relate to a commercial building (common property) display ensuring commercial owners see their tenancies.
Inspections (VIC) - Now all VIC legislation related requirements are completed and Live for VIC clients
In line with the reforms, a number of questions have been added to the Entry/Exit pdf report, Console Go Inspect and Console Cloud. Those additional question are:
Console Commercial – Our new Commercial Module will help you manage your commercial property portfolio with ease and efficiencies unseen in any other Cloud platform. Encompassing smart workflows and centralised data management your need for external record keeping is nullified. Activate here
Inspection Terminology (VIC) – Terminology changes have been made to the Entry and Exit pdf report. Tenant has been replaced with Renter and Lessor/Agent has been replaced with Rental Provider/Agent. The text in Section 11 of the new legislation has been added to the front page and additional disclaimers for the tenant about signing are now included on the last signature page.
Resi Connect Integration – New utility connection service integration, get commissions while helping tenants get their utilities connected. Learn more
Compliance (VIC) – The wording “Gas Heaters” has been updated to “Gas Safety Check” in the property page and compliance workflow. Also the wording for “RCD/Safety Switches” has been updated to “Electrical Safety”. This wording update will also reflect in your automated communications sent to contractors from the compliance workflow.
Inspection – The entry and exit inspections have been updated in Cloud to show “Extra Information” for WA, QLD and other states. We are currently working on capturing “Extra Information” required for VIC’s new legislation.
Water Charging – You now have the option to select Excess Consumption under the Charge for water section of your tenant agreement.
Maintenance Pro – We’ve simplified the way for you to get to the Maintenance Pro dashboard so it’s now quicker to get to what really matters. Learn more
Maintenance Pro – Now part of Console SMS Plans, you can turn on SMS in Maintenance Pro and easily share real-time updates with your owners, tenants, and trades so nothing is missed and repairs are resolved quicker. Learn more
Snug Integration – Power up you tenancy application workflow with the new Snug integration, now available in Cloud. Learn more
Console Go Inspect – You can now duplicate an entire previous inspection, mark areas done to track your progress, easily notify tenants when their inspection starts and finishes and check keys out and back in balk. Learn More
Rent Reviews – Add rent reviews & changes directly from the Tenant Agreement. Learn More
Property Features – Additional property features can now be added to a property. Learn More
Console Pay Failed Payments – Manage failed payments from one screen. Learn More
Console Pay in Workflows – Console Pay is now part of the lease renewal and vacate workflows. Learn more about Console Pay in Lease Renewals and in Vacates
Console Pay Remove Payer – Remove Console Pay payers in one click with automatic payment cancellations. Learn more
Console Pay update one payment – You can now update one payment at a time for recurring rent schedule payments.
Tenant App & Console Pay – Tenants can now update their payment method directly in the tenant app. Learn more
Bulk receipting – We’ve reduced the risk of accidentally receipting other funds (e.g. invoices, bond, etc) to rent and no longer pre-select the option Automatically select amounts that are part payments of rent in Settings > Banking. Learn More
Inspection Fee – Set up Inspection Fees for Routines and Entry/Exits. Cloud will automatically charge the fee on close of inspection. Learn More
Console Pay Invoice Payer Preference – Track tenant’s invoice preference. Learn more
Notifications – You will now receive a notification, with a red dot on the communication icon, when an owner or tenant responds to a lease renewal intent.
Full Tenant Ledger – Download tenant deposit reports for full tenancy periods. Access via Accounts > Reports > Full Tenant Ledger.
Fraud Detection – Identify and be notified when a potential fraud payment is made. Learn more
Property Inspection Manager (PIM) Integration – New inspection integration available. Property Inspection Manager offers a native app inspection service. Learn more