Elevate '24 Property Management & Lettings Release Webinar Recap

October 25, 2024

Our Elevate ’24 Product Release event was an exciting moment for everyone invested in Reapit’s vision of creating a truly unified platform. This release wasn’t just a regular update – it was a massive leap forward in bringing together every part of your experience with Reapit technology under one roof. From digital products to sales, lettings and property management, the focus is on simplifying processes and connecting everything seamlessly.

The Power of the Reapit Platform

Let’s kick things off with the big picture. Elevate ’24 marks the beginning of a completely unified platform where every tool you need – from property management and sales to lettings – is in one place. We know that having multiple systems can slow down your teams, create frustrating silos and eat up your time with repetitive tasks. That’s why we’re laser-focused on unifying your tech stack so you can say goodbye to the constant switch between systems and the headache of managing fragmented data.

Imagine you’re seamlessly switching between lettings, property management and sales, all on the Reapit platform. Data flows effortlessly between departments, so your sales and property management teams can collaborate without missing any opportunities and you can react faster to market changes.

The result? Well, Agencies using both Agentbox and Console Cloud have already identified over half a billion dollars in potential sales through inter-department referrals alone.

In keeping all of your PropTech under one roof, we’re making it easier for agencies to simplify their processes and protect their revenue. The results speak for themselves: increased efficiency, better collaboration and more time for agents to spend with clients.

Next-Level Communications with Console Conversations (Coming Soon)

We’ve all been there – swimming through endless emails, losing track of important conversations and wasting time on back-and-forth messaging. Elevate ’24 is here to change that with the launch of Console Conversations – your new hub for smarter, faster and more integrated communications.

But this isn’t just about bringing your emails and SMS messages to Console Cloud (though we’ve got that covered, too). We’re transforming your communications into actionable workflows. With every email linked to timelines, action items and processes, you’ll never lose track of what needs to be done.

Think of it like this: instead of sifting through dozens of emails, trying to remember who said what, Console Conversations connects the dots for you. Emails become tasks, timelines are updated automatically, and your team is always on the same page. Whether it’s an important lease renewal or a maintenance request, you’ll have all the information right at your fingertips, ready to take action.

Customised CMAs in Just a Click

Lease renewals just got a serious upgrade with the powerful integration between Console Cloud and Agentbox, giving you the ability to create customised Comparative Market Analyses (CMAs) that effortlessly flow into your lease renewal workflow.

Gone are the days of manually pulling data from multiple sources or jumping between systems. Now, when you open a property ready for renewal, your CMA is just a click away. Console Cloud pre-fills all the key property data for you, and you can adjust everything from property type to pricing radius to make sure the CMA reflects the latest market trends. Best of all, owners can see these properties in list or map view, giving them the insights they need to make informed decisions with confidence.

And here’s where it gets even better – once your recommendation is sent, you’ll have access to detailed activity reports showing exactly how the owner interacts with the CMA. Did they open it? How many times? What device did they use? These insights allow you to follow up in a more personalised and targeted way, taking client engagement to a whole new level. 

Staying in Control with New Trust Accounting

Managing your finances shouldn’t be a hassle, and that’s why Console Cloud’s trust accounting has been revamped to give you more control and flexibility than ever before. Elevate ’24 introduces Bill Prioritisation and Contextual Notes, two powerful tools that will help you simplify your workflow and ensure your financial management stays clear and organised.

With Bill Prioritisation, you can assign priority levels – low, medium and high – to your creditors, making it easier to filter bills by urgency and ensure nothing falls through the cracks. Imagine having all your bills colour coded and instantly visible at a glance – it’s a whole new level of financial clarity.

Contextual Notes takes things further by allowing you to add detailed, property-specific notes to bills, disbursements or receipts. These notes stay visible throughout your team’s workflow, meaning everyone is on the same page, whether you’re dealing with on-charging costs to a tenant or managing disbursements for a property owner.

Console Pay: Fee-Free Rent Payment Options

As recent legislation in Queensland and South Australia now requires agencies to offer a fee-free payment option for tenants to pay their rent, staying compliant can feel like another task to juggle. But with Console Pay, we’re making this transition as simple as possible. Elevate ’24 introduced fee-free rent payment options that meet legislative requirements while also simplifying your payments process.

To help you adapt to these changes without disrupting your current workflow, we’re running a special promotion for Console Pay sign ups! For a limited time, you can enjoy a 75% reduction in fees when your agency chooses to absorb the transaction fees instead of passing them onto tenants. This means you can easily offer tenants a convenient, fee-free payment option to help you reduce arrears and improve the overall tenant experience.

 At Reapit, we’re committed to keeping you informed and supported as state governments continue to introduce new reforms. Fee-free rent payment options are just one way we’re helping you adapt with confidence, ensuring your workflows are always efficient, compliant and tenant-friendly. You can register your interest in this promotion here.

The Golden Profile: Turning Data into Actionable Insights(Coming Soon)

The real estate industry is more data-driven than ever, and Elevate ’24 has set the stage for a new era with the Golden Profile in Analytics+. This feature brings all client interactions across Console Cloud, InspectRealEstate and Agentbox into one, unified view, so you can truly understand your clients’ behaviours and interactions - whether they’re buying, selling, renting or managing a portfolio.

What does that mean for you? Well, for starters, when your principal asks for a detailed overview of a VIP investor landlord, you’ll be able to pull up an all-encompassing report that includes everything from sales history and rental performance to maintenance costs and operating expenses. You’ll be able to deliver a complete, accurate profile in no time – no more scrambling between systems.

But it doesn’t stop there. The Golden Profile allows you to spot trends and uncover hidden opportunities. Maybe certain properties are trending toward higher maintenance costs, or perhaps there’s a tenant who’s also a landlord with other properties in your portfolio. With these insights, you can take proactive action, optimise operating expenses and present your clients with targeted strategies that boost their profitability and your agency’s reputation.

Streamlining the Lettings Process (Coming Soon)

Tenant verification is crucial, but we’re making it easier and more flexible with InspectRealEstate’s new Tenancy Checks. Whether you need a quick ID verification or a full Equifax National Tenancy Database check, we give you the flexibility to choose the level of detail you need – without leaving the platform.

With the Essential Check, you can verify the tenant’s ID quickly and easily. For more in-depth vetting, the Comprehensive check provides full rental history, address verification and Government Watchlist checks. And because these options are integrated into your existing workflow, it’s simple, secure and designed to help you make confident, informed decisions.

Maximising Revenue with MoveMeIn

Utility connections might not sound glamorous, but MoveMeIn is about to change that. MoveMeIn is a revenue-generating extension of your brand. By offering your tenants incredible deals on everything from electricity and gas to internet and insurance, you’re not just providing value to them – you’re also injecting revenue back into your business.

The best part? MoveMeIn handles everything for you. With automatic consent capture and integration across Console Cloud, InspectRealEstate and Agentbox, there’s no extra work required for your team. Plus, with a 24/7 online sign-up process that super user-friendly, MoveMeIn is already seeing higher conversion rates, meaning more revenue for you.

Navigating Rental Law Reforms

Recent rental reforms across Australia have introduced significant changes for both real estate agents and renters, and we know how important it is to stay ahead of these updates. This has been a project that we’ve been closely involved with, and as state governments continue to roll out new legislation, we’ve proactively adjusted our product suite to help you remain compliant.

In South Australia, for example, the rental reforms led to updates in our InspectRealEstate systems, particularly for the 2Apply online application form. In July, we implemented changes to align with updated legislation, such as removing various application questions and introducing new settings that allow you to request income sources without requiring a full employment history.

We’ve also updated our Data Retention Policy to align with new regulations across states regarding how long you can retain data from both successful and unsuccessful applications.

In Queensland, new rental reforms have brought changes to tenancy laws, including the introduction of prescribed tenancy application form. We’re actively engaged with the RTA and REIQ to ensure that 2Apply remains compliant and updated promptly as new requirements take shape.

The Queensland reforms have also driven changes in your Console Cloud systems, particularly around Rent Reviews. To ensure compliance, we’ve introduced new features that include Most Recent Rent Review data across various areas in Console Cloud. This gives you all the necessary information to conduct rent reviews with the legislated time frames. At Reapit, we’re fully committed to supporting you as rental laws evolve, proactively updating our products and keeping you informed so your agency can remain compliant and confident in the face of change.

Don’t Miss Out: Watch the Full Elevate ’24 Product Release Recap!

Ready to see the future of real estate tech? Watch the Elevate ’24 Product Release on-demand (or simply enter your details below) and discover how Reapit’s latest innovations can transform your business. Whether it’s enhanced communications, smarter CMAs or powerful new tenant verification tools, Elevate ’24 is here to help you navigate the future of real estate with confidence.

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